Getting
Started
Welcome to
Glebe
OnLine
Loeb Glebe
has been offering products OnLine since 1998. We take great pride in providing
our OnLine customers with a convenient and secure way of purchasing groceries
online from your home or office and having them delivered directly to your
doorstep.
Loeb Glebe OnLine virtual storefront is
an easy to use Internet shopping experience. If this is your first time
purchasing products OnLine, we suggest you follow these three easy steps
to begin your shopping adventure.
-
Create
your Customer Account
You do not require a customer
account to shop OnLine at Loeb Glebe, but there are two great advantages.
You will not have to enter your Delivery and Billing address on every visit
and you will have access to your own personal shopping list or "QuickList".
No financial information is kept with your customer account. You will be
asked for this on every visit in a secure environment. Click on Account
on the top black menu bar and fill in your account information. You may
choose your own User ID and Password used to Sign
In on subsequent visits.
-
Start
Shopping!
Shopping OnLine is similar to shopping
in our store. You review the items we have in stock and place them in your
electronic "Shopping Basket". Once you are satisfied with your purchases,
you can "Checkout" to complete your visit. There are three options available
to you for reviewing items and adding them to your Shopping Basket.
-
Product Menu
On the left hand side of the screen is
a list of items available by category (much like store aisles). Click on
the appropriate category and all items available will be displayed in a
scrollable list on the right hand side of the screen. For the item you
wish to purchase, enter the quantity in the appropriate field and click
on the "Add To Basket" button. That item is now in your "Shopping Basket".
Some Product Menu Categories have subcategories, click on the appropriate
subcategory to see items available.
-
Search
To search for specific items, click on
the Search button on the top black menu bar. From the Search screen you
may search for items by product name or category by using keywords. Items
found matching your search criteria will then be listed below. You may
directly add items to your Shopping Basket from this screen.
-
My QuickList
With a customer Account, you can build
your own personal shopping list that would normally include items and their
quantities purchased on a regular basis. You may build your QuickList as
you shop OnLine and modify it at any time in the future. To access, edit
or create your QuickList, click on the My QuickList text link on the top
left hand corner of your screen. From this single screen you can add all
of your regularly purchased items to your shopping Basket with a single
click!
-
Checkout
Once you have completed
your purchases, click on Checkout on the top
black menu bar, Here you will be asked for your delivery and billing information
as well as your financial payment details. Once complete, you will receive
both an OnLine and e-mail receipt/order confirmation. All financial, login
and customer account transactions on Loeb Glebe OnLine are conducted in
a secure environment and employ VeriSign®
128 bit encryption technology and can be authenticated at any time with
our VeriSign®
Digital Identification Security Seal.
This Help File contains
detailed explanations of all OnLine processes. Please refer to the Help
File Index available at anytime from the top black menu bar. As well,
we maintain a Frequently Asked Questions Database which you can access
by clicking on the FAQs or Search
FAQs buttons at the top black menu bar of this Help File.
If you cannot find
the answers that you are looking for from these resources please e-mail
loeb@loebglebe.com
or phone (613) 232-9466 and ask for Darquise.
Thank you for shopping
Glebe