Loeb Glebe Help Index

Sign In

To sign in, click on the Sign In text link found at the top left of your screen directly under the Loeb Glebe logo.
Use this link to login to your existing customer account, create a new account or retrieve a forgotten password via e-mail for your existing account.
You do not require a customer account to make purchases online.

Having a customer account provides you with two convenient advantages:

You do not have to repeatedly fill-in delivery address details upon every return visit.

Absolutely NO personal financial data is maintained in your customer account.

You will be asked for payment details upon each visit and all financial transactions transpire in a secure environment protected by VeriSign 128-bit encryption and Digital Identification Certificate technology.

You will be able to create and access your own personal shopping list or "QuickList" on subsequent visits permitting you to add frequently purchased items to your Shopping Basket quickly and easily without having to search for the same products every session.

All information contained in your customer account is kept in the strictest of confidence by Loeb Glebe and cannot be accessed by, nor is shared with, any third party. Please see our Statement of Privacy.
There is no charge or user fee to have a customer account.

After clicking on the Sign In text link at the top of the left hand side menu, you will link to the Login Screen.
Please see Login below.

Login

To login to your account, click on the Sign In text link on the top left of your screen. You will link to the login screen as shown below.

Type in your Login user ID (this you choose yourself when creating your account) and your Password (your own choice again) and click on Login. You will be returned to the main screen.
The Sign In text link will now read Welcome back, (your name)! and your personal QuickList buttons will also appear within the OnLine store.
If you do not already have a customer account with Loeb Glebe OnLine and wish to get one, please see Create New Account below.

Forgot your Password?

If you have an existing account but have forgotten your password:

type in your Login User ID
select the radio button to the left of "Please Email Me My Password"
click on Login

Your original Password will be e-mailed to you immediately at the e-mail address that you currently have on record with Loeb Glebe OnLine.
If you have forgotten your User ID you may phone Darquise at (613) 232-9466 for your original User ID.
If you forget your Password and have changed your e-mail address to something different other than what you currently have on record, then please phone Darquise at (613) 232-9466.
All customer information in your account including your e-mail address can be modified at anytime by yourself with your Login and Password. Please see Account.

Create an Account

If you do not already have a customer account with Loeb Glebe OnLine and wish to create your own personal account, click on the Sign In text link at the top left hand side of your screen, at the Login screen (as pictured above) click on the Create New Account text link and you will link to the Customer Account screen as pictured below. The text in red are comments appearing in this Help File only. They do not appear in the OnLine store.

Store Front Account Product List Basket Contents Checkout

Bold = Required

Italic = Optional

Login: (Choose any User ID you prefer)

Email Lost Passwords To: (IMPORTANT! This is the e-mail the address to which forgotten passwords are sent. Keep current.)

Password: (Your own choice again)

Confirm Password:

Ship To: Bill To (If Different):

First Name:

Last Name:

Email Address:

Phone Number:

Fax Number:

Company:

Address:

City:

State/Province: (Please select Ontario)

Other State/Province:

Zip/Postal Code:

Country:

First Name: (You do not have to fill in any information on this side of the screen unless your billing address is different from your delivery address)

Last Name:

Email Address:

Phone Number:

Fax Number:

Company:

Address:

City:

State/Province:

Other State/Province:

Zip/Postal Code:

Country:

(Once you have completed entering your customer information please click on Save )

Congratulations! You now now have a customer account with Loeb Glebe OnLine.
When shopping OnLine, Sign In and Login with your User ID and Password and you will enjoy the convenience of having access to your own personal shopping list or QuickList and not having to re-enter shipping/billing information every visit. You will find both these options can save a lot of time when ordering OnLine. As you can see, there is no personal financial information saved with your customer account. You will be asked at Checkout for that information in a secure environment upon each visit. You can also access your customer account OnLine at anytime by clicking on the Account button on the top Menu Bar. You can edit any information you require as well as change your Password or User ID. Please see Account.